Contact Us

You can contact us by email, telephone or in writing:

By email:

insuranceservices@equitygroup.co.uk

Please provide:

• Your name
• Your postcode
• The insurance to which your query relates
• Any reference number we have given to you (but not your password)
• Your preferred method of contact for a response (if this is by telephone you should include your contact number)
• Please note email is a non secure form of communication therefore please do not include any sensitive information such as payment details

By telephone:

To improve our services we may record and monitor calls.

Car Insurance

Please call 0800 876 6225 between the hours of 8am and 8pm Monday to Friday, 9am to 5pm Saturday and 10am to 3pm Sunday.

By post:

Contact us at
Insurance Services
Equity House
Bergholt Road
Colchester
Essex
CO4 5EY

If online discounts apply then these may not be available through the contact centre. We may also charge you an arrangement fee, which is not payable for online transactions.